Offer adapted to intellectually disabled visitors
Tours & prices
Free admission for disabled visitors and their companions, on presentation of valid proof (Mobility and Inclusion card for French visitors), or organization certificate (groups).
Self-guided tours, book in advance
If you book your tickets in advance, you'll have less of a wait. Free admission for children and young adults aged 26 and under.
Unfortunately, the monument does not yet offer guided tours adapted for people with reduced mobility.
Remote guided tours
- 40 € for groups.
Several themes are available, so please contact us to discover the monument in a whole new way! Drone views, an escapade on the ramparts... access areas closed to the general public.
Visit support
An easy-to-read, easy-to-understand booklet enables the mentally handicapped to discover the monument on their own, along the Castle and Ramparts itinerary. It includes a historical presentation, a map of the city and commented photographs of the self-guided tour (castle and ramparts), which is not wheelchair-accessible. The booklet is available free of charge from the château ticket office.
Good to know
Persons with impaired vision need to be accompanied (to ensure safe circulation).
Ramparts not recommended for people who are very tired.
Parking & access
Parking
Reserved parking spaces
For individual visitors with GIG or GIC badges or "carte européenne de stationnement", several reserved parking spaces are available in the paid Delteil parking lot (free from 7:30pm), opposite the entrance to the Cité.
Drop-off point
For individual visitors, a drop-off point (bus stop) is available in front of the Cité's main entrance.
Resources
Contact us
-
Handicap referent - In charge of educational actions
Nastasia Kaynar
04 68 11 70 79
educatif.carcassonne@monuments-nationaux.fr -
Reservation department
Agents in charge of reservations
04 68 11 70 70
carcassonne-reservation@monuments-nationaux.fr