Adult groups and tourism professionals

Online booking for adults groups

The castle and ramparts have introduced online booking for adult groups for self-guided tours: visibility of the schedule over several months, booking at any time, immediate purchase or option to reserve are among the advantages offered by this new system!

• Simplify and speed up your bookings by accessing the online schedule and selecting your preferred time slot(s).
• To optimise visitor flow and enhance our visitors experience, time slots to 80 visitors are available. 
• For greater flexibility, you can place options: up to 30 options are possible. Confirmation of the booking (payment for the visit) must be made 15 days before the date of the visit. After this deadline, the slots will be made available for sale again. Slots will remain available from one week to 48 hours before the date of the visit, but only for firm and final bookings.

Please note:

• Bookings will open the 12th of May 2026 for visits from 1 October 2026 onwards. 
• Online booking does not apply to other types of visits (lecture tours, etc.), school groups, youth groups or specific public groups.

To access the platform:

• If you already have a professional account: log in now to the CMN's professional e-ticketing service
• If you do not yet have a professional account: create your account  on the CMN's professional e-ticketing platform

Any questions?

You may find the answer here, otherwise please do not hesitate to contact the Carcassonne castlen and ramparts reservations department.

New conditions of access for groups:

• For self-guided adult groups, booking is compulsory for groups of 10 or more. Bookings must be made online only. For other types of visit and all other groups, booking is compulsory regardless of group size. Bookings must be made directly with the booking office. 
• It is essential to adhere to the booked time slot. 
• Any group arriving without a booking or outside the booked time slot will be refused entry.
• On arrival at the abbey, the group must join the designated queue.
• You must show your time-stamped tickets. One ticket is required per person. Tickets must be distributed to each participant in advance so that they can be presented individually at the checkpoint.
• The group leader must supervise their group from the start to the end of the tour.

Offer castle and ramparts tickets to your individual customers!

Buy tickets in advance and benefit from numerous advantages: discounts, priority access, etc.

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